Welcome to Lakeview Hospital! Should you have any questions or need assistance of any kind during your stay with us, please don’t hesitate to ask our staff and volunteers. We will do everything we can to make your visit as pleasant as possible.
General Information for Lakeview Hospital
Billing Office
If you have any questions about insurance or hospital charges, please stop by our business office cashiers’ desk located on the third floor of the gold wing, or call 651-430-4538. We will gladly provide assistance and clarification.
Cash Machine
An ATM machine is located next to the Outpatient Pharmacy.
Spiritual Space
Located on the first floor, the spiritual space is open 24 hours a day for quiet meditation and prayer; everyone is welcome here. If you would like to visit with the hospital chaplain, ask your nurse or call (651) 430-4578. Our chaplain is an ordained Christian pastor, but serves people from all spiritual traditions.
Driving Directions and Campus Guide
Gift Shop
Browse through the Lakeview Hospital Gift Shop, located on the first floor near the main entrance. Our gift shop specializes in unique gifts, home décor and fresh flowers. We are happy to assist you with your needs. To place a phone order please call 651-430-8502 between the hours of 9 a.m. to 4 p.m., Monday through Friday.
Note: Latex balloons are not allowed in the hospital due to allergies.
Parking
All parking is free and convenient. Emergency parking is available near the Emergency Department and other lots are available on the North and East sides of the hospital. Click
here to view a parking map.
Smoking Policy
Lakeview Hospital is a tobacco-free/smoke-free campus. This means smoking and the use of tobacco product by employees, patients or visitors are prohibited in the building and on the Hospital grounds.
Waiting Areas
Lakeview provides comfortable, convenient waiting areas for family and friends. The main waiting area, including surgery waiting, is located on the ground floor near the emergency entrance. Reading materials, television and a children’s play area may be found in this area. Additional waiting areas are located in the first floor main corridor, and the Women’s Center on the second floor. Family waiting rooms are located in the MICU and near the first floor inpatient areas. Please do not leave children unattended in any of the waiting areas.
Visitors waiting for patients in surgery should register with the volunteer at the surgery waiting desk on the ground floor. It is important to notify the volunteer when you plan to leave the area. By doing so, we can locate you promptly when the surgeon is ready to visit with you.
For more information
Lakeview staffs two informational desks, located near the first and ground floor entrances. If you have any questions or need directions, please stop by and ask for help. Questions or Concerns? Please
contact us.
Lakeview Hospital recognizes the vital role family and friends play in health and recovery during a hospital stay. All HealthPartners hospitals, including Lakeview, welcome family to visit anytime. Family members are defined by the patient and are not limited to blood relatives. The number of people welcomed at bedside at any one time will be determined in collaboration with the patient and family.
Guests visiting Lakeview Hospital between the hours of 8:30 p.m. and 5:30 a.m. must enter the hospital through the Emergency Department.
Bistro 927
Bistro 927 features coffee, beverages, sandwiches, salads and many other items. The seating area of the bistro is open 24-hours a day, with food and beverages available for purchase during the hours of 7 a.m. to 6 p.m., Monday through Friday.
Courtyard Café
The cafeteria is located on the ground floor and is open 7:30 a.m. to 6:30 p.m. Monday- Friday and 7:30 a.m. to 6:15 p.m. Saturday and Sunday. Breakfast is served 7:30 a.m.-10 a.m. daily, lunch is served 11 a.m. - 1:30 p.m. daily and dinner is served 5 p.m. - 6:30 p.m. Monday-Friday and 5 p.m. – 6:15 p.m. Saturday and Sunday.
Family members and friends wishing to dine with patients in their room may order a guest tray for a nominal fee. Please alert the nursing staff if this is something you are interested in.
Nearby Restaurants
Gluten-Friendly Restaurants
Televisions
Televisions, located in all patient rooms and lobby areas, feature satellite programming.
Wireless Internet
Lakeview Hospital offers guest wireless Internet service for its patients and visitors throughout the hospital. The Internet can be utilized by using one's own laptop equipped with a wireless card. Patients and visitors in the medical intensive care unit (MICU) can also access the Internet on their personal laptops using the green jacks in the rooms. The MICU family room has one computer device that is available for patient family use.
Telephones
Complimentary telephones are available for visitor use near the ground and first floor information desks. To access an operator for long distance calls, please dial 9-0. Cell phones may be used within the hospital with the exception of the emergency department, MICU, same day surgery and post anesthesia areas. Two-way radio use is prohibited within the facility.
Pagers Pagers are available to waiting family members. Please stop at the surgery waiting desk on the ground floor.