Welcome to Lakeview Hospital! Should you have any questions or need assistance of any kind during your stay with us, please don’t hesitate to ask our staff and volunteers. We will do everything we can to make your visit as pleasant as possible.
General Information for Lakeview Hospital
Billing Office
If you have any questions about insurance or hospital charges, please stop by our business office cashiers’ desk located on the third floor of the gold wing, or call 651-430-4538. We will gladly provide assistance and clarification.
Cash Machine
An ATM machine is located next to the Outpatient Pharmacy.
Spiritual Space
Located on the first floor, the spiritual space is open 24 hours a day for quiet meditation and prayer; everyone is welcome here. If you would like to visit with the hospital chaplain, ask your nurse or call (651) 430-4578. Our chaplain is an ordained Christian pastor, but serves people from all spiritual traditions.
Driving Directions and Campus Guide
Gift Shop
Browse through the Lakeview Hospital Gift Shop, located on the first floor near the main entrance. Our gift shop specializes in unique gifts, home décor and fresh flowers. We are happy to assist you with your needs. To place a phone order please call 651-430-8502 between the hours of 9 a.m. to 4 p.m., Monday through Friday.
Note: Latex balloons are not allowed in the hospital due to allergies.
Parking
All parking is free and convenient. Emergency parking is available near the Emergency Department and other lots are available on the North and East sides of the hospital. Click
here to view a parking map.
Smoking Policy
Lakeview Hospital is a tobacco-free/smoke-free campus. This means smoking and the use of tobacco product by employees, patients or visitors are prohibited in the building and on the Hospital grounds.
Waiting Areas
Lakeview provides comfortable, convenient waiting areas for family and friends. The main waiting area, including surgery waiting, is located on the ground floor near the emergency entrance. Reading materials, television and a children’s play area may be found in this area. Additional waiting areas are located in the first floor main corridor, and the Women’s Center on the second floor. Family waiting rooms are located in the MICU and near the first floor inpatient areas. Please do not leave children unattended in any of the waiting areas.
Visitors waiting for patients in surgery should register with the volunteer at the surgery waiting desk on the ground floor. It is important to notify the volunteer when you plan to leave the area. By doing so, we can locate you promptly when the surgeon is ready to visit with you.
For more information
Lakeview staffs two informational desks, located near the first and ground floor entrances. If you have any questions or need directions, please stop by and ask for help. Questions or Concerns? Please
contact us.
Coronavirus (COVID-19) update
Here for you and ready to help.
If you need care, don’t delay. We’re open, safe and ready to care for you. During this time, it’s especially important to seek care for symptoms that concern you as well as manage chronic conditions.
Care is available in many ways, including video visits. You can talk with your doctor and receive the same personalized care, expert answers and a treatment plan tailored to you. We’re also offering in-person visits, phone visits and our 24/7 online clinic, virtuwell.com.
Schedule an appointment online or call your clinic.
We’re also offering convenient COVID-19 drive-up testing at several locations across our care system. Take our online screening to determine if you should be tested. For more information on COVID-19 visit our COVID-19 information page.
Current visitor guidelines
Lakeview Hospital:
We’re encouraging patients to find other ways to connect with their loved ones, such as FaceTime, Skype, Google Duo or phone. Learn more about installing Google Duo, which is also used for video visits. All hospital rooms have a dedicated phone line. We’ll make the following exceptions to our visitor guidelines:
- For newborn, special care nursery and pediatric patients: Parents and/or legal guardians
- For birth center patients: One support person
- For compassionate care patients (end-of-life patients): Hospital discretion used. If you're sick, you won't be allowed to visit patients.
Stillwater Medical Group:
We’ll make the following exceptions to our visitor guidelines:
- For clinic patients, we’re limiting visitors at our clinics to one guardian of pediatric patients or one caregiver of patients who require assistance
Guests visiting Lakeview Hospital between the hours of 8:30 p.m. and 5:30 a.m. must enter the hospital through the Emergency Department.