Lakeview Health System
Quality & Patient Safety

Our hospital is accredited through The Joint Commission. This agency serves to help ensure and monitor the quality and safety of patient care.

If you feel the services provided have in any way compromised patient safety or not met accepted quality of care standards, please ask to speak to a manager. In addition the Patient Representative at Lakeview Hospital is available at (651) 430-8535. Please contact our Stillwater Medical Group Patient Representative at (651) 275-8212, or via email at LHSMGPatientConcerns@Lakeview.Org

If you do not feel your concerns have been adequately addressed after contacting a manager or patient representative, please direct complaints as follows:

Minnesota Board of Medical Practice
2829 University Avenue SE., Suite 500
Minneapolis, MN 55414-3246
(612) 617-2130 or (800) 657-3709 
TTY: (800) 627-3529 

Minnesota Board on Aging
PO Box 64976
St. Paul, MN 55164-0976
651-431-2500 or (800) 882-6262
Fax: 651-431-7453
TTY: (800) 627-3529 

Minnesota Department of Health
PO Box 64970
St. Paul, MN 55164-0975
(651) 201-5000 or (888) 345-0823
Language Line: (800) 367-9559 

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181(800) 994-6610
Fax: (630) 792-5636

Complaints regarding privacy may be directed, at any time, to:
Department of Health & Human Services

200 Independence Avenue SW
Washington, DC 20201
(202) 690-5896