Lakeview Health System
Quality & Patient Safety

Our hospital is accredited through The Joint Commission. This agency serves to help ensure and monitor the quality and safety of patient care.

If you feel the services provided have in any way compromised patient safety or does not meet accepted quality of care standards, please ask to speak to a manager.  In addition the Patient Experience Coordinator at Lakeview Hospital is available at (651) 430 - 8535, and at (651) 275 - 8212 at Stillwater Medical Group.

If you do not feel your concerns have been adequately addressed after contacting a manager or Patient Experience Coordinator, please direct complaints as follows:

Minnesota Board of Medical Practice

2829 University Avenue SE., Suite 500
Minneapolis, MN 55414-3246
(612) 617-2130 or (800) 657-3709 
TTY: (800) 627-3529 

Office of Ombudsman for Older Minnesotans
500 PO Box 64976
St. Paul, MN 55164-0976
651-431-2500 or (800) 882-6262
Fax: 651-431-7453
TTY: (800) 627-3529
www.state.mn.us
www.mnaging.org 

Minnesota Office of Health Facility Complaints
PO Box 64970
St. Paul, MN 55164-0970
(651) 201-5000 or (888) 345-0823
TTY: (651) 201-5797
www.health.state.mn.us 

Office of Quality Monitoring
The Joint Commission

One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Report a Patient Safety Event
(800) 994-6610
Fax: (630) 792-5636
www.jointcommission.org

Complaints regarding privacy may be directed, at any time, to:
Department of Health & Human Services
HHS Privacy Advocate
ASPE Room 434 E
200 Independence Avenue SW
Washington, DC 20201
1 (877) 696-6775
www.hhs.gov/foia